Honey Twigs is committed to delivering your order in the best possible way. We try our hardest to ensure that we provide the most efficient dispatch and make sure that your goods reach you as swiftly as possible.
1. Payment Options
You can pay online at the time of checkout using your credit/debit card or Net Banking. We accept most major Credit/Debit Cards. We also accept Cash On Delivery now.
2. Delivery Area
Honey Twigs delivers to all cities across India. If you require any further information about our delivery areas write to us at [email protected] or call us on 011 45045430.
3. Delivery Method
To ensure that your order reaches you in good condition, in the shortest span of time, we ship via reputed e-commerce shipping partners.
4. Delivery Charges
At Honey Twigs we provide free shipping on all orders above an order value of INR 400 and for all orders below INR 400, we charge flat INR 50 as delivery charge. Our prices are all inclusive of taxes and there are no other hidden charges for delivery.
5. How long does it take for an order to arrive?
Orders are dispatched at the earliest and you should receive your goodies within 10 working days depending on the distance from our works. We ship throughout the week, except Sunday, Public and National Holidays, Bandhs or Strikes or any unforeseen Natural or other calamities.
6. What if the product is received in damaged condition or past its expiry date?
It is very unlikely that you will receive a product beyond its expiration date or in a damaged condition. If in case this happens, we would absolutely accept the return of such products and would ensure that a brand new replacement is issued to you at no additional cost if available or refund your money for the same. Please make sure that the original product and receipt is saved to make such returns.
7. Order Cancellation
If after placing the order you wish to cancel your order, please send us an email at on [email protected] for cancellation within 5 hrs of placing the order Once the order is dispatched from our end it cannot be canceled.
Due to any circumstances, if any order is canceled from our end, the customer is liable to a full refund.