Purchases made on www.honeytwigs.co cannot be returned once bought. Full-replacement of products will be made that might be damaged in transit. Replacement orders are processed immediately after our customer support team validates the damage via communication over email or phone.

Replacement Orders and Refunds will be processed only if the query is raised within 30 days of placing the orders. We do not entertain any queries or concerns beyond 30 days from order confirmation date.